Deposit: 500,000 VND. Returned after cooperation ends and the final commission is paid.
The one-time connection payment includes creating a personal account in the system, entering the required data, adding the menu, instructions, advertising in chats, and sending mailings to the service customers.
Delivery can be done by service couriers or by the restaurant.
Menu prices on the website can differ from the restaurant prices, but they must not be higher than your prices on other delivery platforms and groups if you use the same name and logo.
If the restaurant usually handles orders from our service on its own, during higher load the restaurateur can hand those orders over to us for delivery by notifying the operator.
If you need help delivering your orders from other sources, you can use @delivery_management_bot to call a courier.
The service fee for such orders is fixed and is only 10,000 VND.
The restaurant receives payment at the same moment it hands the order to our courier or to the client when payment is cash or a transfer to the restaurant account.
For cashless payments to service accounts, settlement happens once a month together with the commission settlement.
The commission is calculated at the beginning of the month for orders completed in the previous calendar month. A short report on the number of orders, turnover, commission amount, and payments to the service account is sent to the restaurant in @delivery_management_bot.
The commission can be paid to the service account, and the payment screenshot should be sent to @katusha_dream. For cash payment, the restaurant tells Ekaterina the convenient date for paying the commission.
QR for VND payments and RUB payment details, if available.
Restaurant social-media links, if available.
Add menu
Category and dish names are maximum two words each, with a capital letter, and a preposition may stand between them. Long names are not displayed in the bot.
The description starts with a capital letter, and then follows the rules of Russian language. Include the composition, weight, or size of the dish, because customers need to understand what volume of product they are paying for.
Enter the price without the three trailing zeros. Instead of 100 000, enter 100.
If you enter the price with three zeros, the order total and commission calculation will be incorrect and lead to confusion.
The service commission is 20% of the order amount.
You can enter menu prices with the service commission in mind.
If you do not have your own photos yet, you can use similar ones from the internet.
Dishes without photos look less attractive and are ordered less often.
Enter the name in English and in Russian in the corresponding text fields.
The client sees the menu correctly depending on the language they selected.